Our Delivery Promise
At National Flues & Fireplaces Ltd, we understand how important timely delivery is for our customers. That's why we provide specific delivery windows for your orders, ensuring you know exactly when to expect your new fireplace, stove, or flue system.
Our delivery team will coordinate with you to schedule the most convenient time and deliver from the nearest of the regional warehouses around the country. We handle your products with the utmost care, ensuring they arrive safely and on time.
"Prompt delivery and excellent service! I knew exactly when my fireplace would arrive." – Steve from London
Personalised Customer Contact
Your satisfaction is our top priority. Our customer service team will reach out by phone to confirm your order details and delivery schedule. This personal touch ensures any questions or special requirements you have are addressed promptly.
We believe in building strong relationships with our customers. By maintaining open communication, we provide a seamless experience from purchase to delivery.
"The personal phone call made all the difference. I felt valued and informed throughout the process." – Andy in Wolverhampton