Our Delivery Promise
At National Flues & Fireplaces Ltd, we understand how crucial timely deliveries are. That’s why we offer specific delivery windows for your orders—so you’ll know exactly when to expect your new fireplace, stove, or flue system.
We’ll coordinate with you to schedule the most convenient delivery time from one of our regional warehouses around the country. Our logistics team handles your purchases with care, ensuring they arrive safely, on time, and ready to install.
"Prompt delivery and excellent service! I knew exactly when my fireplace would arrive." – Steve from London
Personalised Customer Contact
Your satisfaction is our top priority. Our team will reach out by phone to confirm your order details and arrange a delivery schedule that works best for you. This personal touch ensures any questions you have are answered before your items ship.
By maintaining open communication, we provide a smooth experience—from initial purchase to the moment your order arrives at your door.
"The personal phone call made all the difference. I felt valued and informed throughout the process." – Andy from Wolverhampton
Need Assistance? Get in Touch
We’re here to help you with any questions, from choosing the right flue system to arranging your next-day delivery.
Call Us
01670 206 999
Email Us
Opening Hours
8am – 5pm Monday to Friday
We often pick up emails out of hours.
