Our Story
Founded from a company born in 1985, the people behind National Flues & Fireplaces Ltd have been a beacon of excellence in the fireplace and flue industry for over three decades. Starting as a small family business, we've grown into a national company serving both trade professionals and homeowners across the UK.
"Our journey from a local shop to a national provider has been fueled by our passion for quality and customer satisfaction." – Neil Compson, MD
Our commitment to quality products and exceptional customer service has remained steadfast throughout the years. We believe that every home deserves warmth and comfort, and we're passionate about making that a reality for our customers.
Our Mission
To provide high-quality fireplaces and flue systems that combine functionality, safety, and aesthetic appeal, enhancing the warmth and ambiance of homes throughout the UK.
Our Vision
To be the leading provider of fireplace and flue solutions, recognised for our innovation, customer-centric approach, and commitment to excellence in every aspect of our business.
Our Core Values
- Customer Satisfaction: We prioritise our customers' needs, striving to exceed their expectations at every opportunity.
- Quality Craftsmanship: We are dedicated to offering products that meet the highest standards of quality and safety.
- Integrity: We conduct our business with honesty and transparency, building trust with our customers and partners.
- Innovation: We embrace new ideas and technologies to provide the most efficient and effective solutions.
- Teamwork: We believe in the power of collaboration, working together to achieve common goals.
Why Choose Us
Choosing National Flues & Fireplaces Ltd means partnering with a company that values your satisfaction above all else. Here's what sets us apart:
- Experience: Over 35 years of industry expertise.
- Quality Products: A wide range of premium fireplaces and flue systems.
- Exceptional Service: Personalised support from our dedicated team.
- Nationwide Delivery: Fast and reliable shipping across the UK.
- Trade Partnerships: Trusted by professionals for our reliability and expertise.
