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HETAS-aware advice • Free flue design

About National Flues & Fireplaces

Trusted for over 35 years. We help homeowners and trade professionals get the right stove and flue—first time.

HETAS-aware guidance
Right parts, right first time
5★ on Trustpilot
Independent customer reviews
Company No. 05070540
UK limited company
Nationwide delivery
Free over £100 (T&Cs)

Who we are

Founded in 1985 as a family-run shop, National Flues & Fireplaces Ltd has grown into one of the UK’s most trusted suppliers of fireplaces and flue systems. Our team has helped thousands of homeowners and trade professionals find the right solution for their space, style and budget.

“Our number one goal is making sure you get the perfect fireplace or flue system—without hassle or hidden surprises.” — Neil Compson, Managing Director

Whether you’re shopping online or need tailored advice, expect honest guidance, strong value, and a warm, expert-led experience from first enquiry to first fire.

Fast answers
Free flue design
Secure payments
Easy returns

Why choose us

  • Personalised support: real specialists who spec parts and check compatibility.
  • Quality assurance: proven brands and components with solid warranties.
  • Trusted reviews: consistent 5★ feedback and repeat customers.
  • Fast nationwide delivery: plan around clear windows & tracking.
  • Competitive pricing: strong supplier relationships keep costs down.
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Our story

1985Family shop opens

We begin fitting and supplying fireplaces and flue components across the North East.

2000sTrade counter & warehousing

Stock grows to cover flexible liners, twin wall systems, cowls and installation parts for installers nationwide.

2010sOnline store launches

We combine warehouse stock with direct-from-manufacturer supply for reliable, fast delivery.

Today5★-rated, HETAS-aware support

Free flue design, clear delivery windows and expert aftercare for both retail and trade customers.

For retail customers

From first-time stove buyers to DIYers, we make your project easier—from selecting the right stove to ensuring your flue meets safety and efficiency standards.

  • Advice tailored to your room, route and budget
  • Clear guidance for delivery & installation
  • Friendly aftercare—email or call when you need us

For trade partners

Installers and builders rely on us for quality components, fair pricing and dependable delivery.

  • Trade pricing and bulk options
  • Nationwide delivery & North East collection
  • Dedicated product support on specs and sizing

What our customers say

Michael Gibson
5 Stars • GB
“We live in a new build without a natural chimney… Chris and Mark did a fantastic job and were very friendly and professional. I wouldn’t hesitate to recommend this family-run business.”
Sandy
5 Stars • GB
“Fantastic from start to finish… The fitters were exceptional and extremely respectful of our home. We highly recommend this company.”
Phil Bancroft
5 Stars • GB
“I received fantastic advice from Neil—honest and genuinely customer-first. Highly recommended company of real integrity.”
Stu
5 Stars • GB
“Ordered a stove online which was delivered today, and I’m very impressed with the service. Staff were friendly and knowledgeable.”
Stephen
5 Stars • GB
“After speaking to Neil, my stove arrived and it’s stunning. Very pleased and would recommend for customer service and support.”
Terry Denwood
5 Stars • GB
“Very pleased with service… would recommend without hesitation.”

Need help choosing or sizing parts?

Send a sketch or photos—our specialists will spec the diameters and components.

Get free flue design 01670 206 999
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